1. Website operator
This website is operated by: Pronautic, Navtične storitve, Luka Kosem s.p. Rozmanova ulica 9 6000 Koper Slovenia Registration number: 7340290000 Tax number: 84722835 VAT status: Not identified for VAT purposes; VAT is not charged Email: info@pronautic.si Telephone: +386 40 236 332 Website: www.pronautic.si
2. Purpose of the website
This website provides general information about Pronautic, Yacht Guardian and related yacht-care, maintenance and support services. Website content is informational and does not by itself constitute: • a binding offer or service contract; • a marine survey or technical certification; • a guarantee of yacht condition; • professional legal, insurance or financial advice. Submitting an enquiry does not create a contract. A service relationship begins only after the scope, price and applicable terms have been agreed or confirmed by Pronautic and the client.
3. Pricing and quotations
Pronautic is not identified for VAT purposes. VAT is not charged on stated prices. Prices shown on the website are subject to the descriptions, limitations and conditions applying to the relevant service. Additional labour, travel, marina charges, parts, consumables, storage, specialist services and third-party costs may be charged separately where stated in the applicable service description, quotation or agreement. A final quotation may depend on the yacht’s size, type, condition, equipment, location, accessibility and requested scope. Unless expressly stated otherwise, displayed prices do not constitute an irrevocable offer.
4. Yacht Guardian information
The Yacht Guardian pricing cards and comparison tables provide a concise summary of the plans. Complete inclusions, limitations, response conditions, owner responsibilities and separately chargeable services are described in the Yacht Guardian Service Guide and the applicable client agreement. Where there is a conflict between a general website summary and an individually agreed or accepted client agreement, the client agreement applies, subject to mandatory law.
5. Service availability and client information
Service availability depends on location, scheduling, weather, marina access, yacht condition and the nature of the requested work. The client is responsible for providing accurate information, necessary access and timely approvals. Pronautic may decline work that is unsafe, outside the agreed scope, requires an appropriately qualified specialist, or cannot reasonably be completed under the prevailing conditions.
6. Intellectual property
Unless otherwise stated, the text, photographs, graphics, branding, layouts and other original content published on this website belong to Pronautic or are used with permission. They may not be copied, republished, commercially used or modified without prior written permission, except where permitted by law.
7. Website accuracy and availability
We aim to keep website information accurate and current but cannot guarantee that all content will always be complete, error-free or continuously available. Pronautic may update services, descriptions, availability and website content without prior notice. Changes do not affect already concluded contracts unless separately agreed or required by law.
8. External links
Links to third-party websites are provided for convenience. Pronautic does not control and is not responsible for their content, availability, security or privacy practices.
9. Liability
Pronautic is not responsible for losses arising solely from reliance on general website information where an individual inspection, quotation or professional assessment was required. Nothing in these terms excludes or limits liability where exclusion or limitation would be prohibited by law, or affects mandatory consumer rights. Liability relating to an agreed service is governed by the applicable quotation, service agreement and mandatory law.
10. Privacy
Information about how Pronautic collects and processes personal data is provided in the separate Pronautic Privacy Policy available through the website footer.
11. Out-of-court consumer dispute resolution
Pronautic, Navtične storitve, Luka Kosem s.p. does not recognise any provider of out-of-court consumer dispute resolution as competent for resolving consumer disputes that a consumer may initiate under the Slovenian Out-of-Court Resolution of Consumer Disputes Act. We nevertheless encourage clients to contact us directly at info@pronautic.si so that concerns can first be addressed promptly and fairly.
12. Governing law
These website terms are governed by the laws of the Republic of Slovenia. Any mandatory rights or jurisdiction available to consumers under applicable Slovenian or European Union law remain unaffected.
13. Changes to these terms
Pronautic may update these website terms when the website, services or applicable legal requirements change. The latest version will be published on the website with its effective date.
14. Contact
Questions about the website or these terms may be sent to info@pronautic.si or addressed to: Pronautic, Navtične storitve, Luka Kosem s.p. Rozmanova ulica 9 6000 Koper Slovenia