Last updated: 22 July 2026
Pronautic respects your privacy and processes personal data responsibly, transparently and in accordance with the General Data Protection Regulation (GDPR), the Slovenian Personal Data Protection Act (ZVOP-2) and other applicable legislation.
1. Data controller
The controller responsible for processing your personal data is:
Pronautic, Navtične storitve, Luka Kosem s.p.
Rozmanova ulica 9
6000 Koper
SloveniaRegistration number: 7340290000
Tax number: 84722835
Email: info@pronautic.si
Telephone: +386 40 236 332
Website: www.pronautic.si
You can contact us at info@pronautic.si regarding this Privacy Policy or the processing of your personal data.
2. Personal data we collect
We may collect personal data when you:submit a contact or service-enquiry form;request information about Yacht Guardian or another Pronautic service;contact us by email or telephone;request a quotation or become a client.Depending on how you contact us, this information may include:your name, email address and telephone number;your preferred method of communication;selected services or Yacht Guardian plan;yacht make and model;marina or yacht location;information included in your message or correspondence;technical information necessary for website security and form delivery, such as IP address, browser type and submission time.Please do not provide sensitive personal information through the website forms.
3. Purposes and legal bases
Responding to enquiries and preparing servicesWe use information submitted through our forms, email or telephone to respond to your enquiry, understand your requirements, discuss services and prepare a quotation or proposal.The legal basis is taking steps at your request before entering into a contract under Article 6(1)(b) GDPR.Providing contracted servicesIf you become a client, we process the information necessary to arrange, provide and administer the agreed services.The legal basis is performance of a contract under Article 6(1)(b) GDPR.Business communication and administrationWe may retain relevant correspondence, maintain records of discussions, prevent misuse and protect our legal and business interests.The legal basis is our legitimate interest under Article 6(1)(f) GDPR.Legal and accounting obligationsCertain records may be retained where necessary to comply with accounting, tax or other legal obligations.The legal basis is compliance with a legal obligation under Article 6(1)(c) GDPR.MarketingWe do not use contact-form information to send newsletters or unrelated promotional messages unless you have separately and explicitly agreed to receive them.If marketing communication is introduced, it will be based on consent under Article 6(1)(a) GDPR. Consent may be withdrawn at any time.
4. Is providing data mandatory?
Fields marked as required are necessary for us to understand and respond to your request. If you do not provide this information, we may be unable to respond or prepare a proposal.Optional information, such as a telephone number, is provided voluntarily.
5. Recipients and service providers
Your information is accessible only where reasonably necessary. It may be processed by:Pronautic;Webflow, which hosts the website and processes website-form submissions;our email, hosting and IT service providers;Cloudflare, where its Turnstile technology protects forms against automated abuse;professional advisers where necessary;contractors or service providers involved in your requested yacht services, but only where necessary and appropriately authorised.We do not sell personal data.
6. International data transfers
Some technology providers used by the website, including Webflow, Cloudflare and Google, may process technical or submitted information outside the European Economic Area.Where personal data is transferred internationally, the transfer is subject to applicable safeguards, such as adequacy decisions, the EU-US Data Privacy Framework or European Commission Standard Contractual Clauses, as applicable.
7. Data retention
Website enquiries that do not result in a client relationship are normally retained for up to 12 months after the last meaningful communication and are then deleted, unless continued retention is reasonably necessary for an ongoing enquiry, dispute or legal claim.Information connected with contracted services, invoices and accounting obligations is retained for the period required by applicable legislation and for the establishment, exercise or defence of legal claims.We do not retain personal data longer than reasonably necessary for the purpose for which it was collected.
8. Your rights Subject to the conditions provided by applicable law, you may request:access to your personal data;correction of inaccurate or incomplete information;deletion of your personal data;restriction of processing;objection to processing based on legitimate interests;transfer of data you provided, where data portability applies;withdrawal of consent where processing is based on consent. To exercise any of these rights, contact info@pronautic.si. We may ask for reasonable information to confirm your identity before completing a request. You also have the right to lodge a complaint with:
Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
SI-1000 Ljubljana
Email: gp.ip@ip-rs.si
Telephone: +386 1 230 97 30
Website: www.ip-rs.si
9. Cookies and website technologies
We do not currently intentionally use non-essential advertising or behavioural-tracking cookies.The website may use strictly necessary technologies required for:website operation and security;form delivery and processing;spam and automated-submission prevention;maintaining the stability and functionality of the website.The website currently uses Webflow hosting and Cloudflare Turnstile form protection. Turnstile evaluates technical browser and device signals to help determine whether a submission is legitimate.Website fonts may be retrieved from Google Fonts. When this happens, the visitor’s browser connects to Google’s servers and transmits standard technical request information, which can include an IP address.If we introduce analytics, advertising or other non-essential technologies, they will not be activated before the visitor has made an appropriate consent choice. This Privacy Policy and the website’s consent controls will then be updated.
10. External links
The website may contain links to social networks and third-party websites. Following one of these links takes you to a website operated by another organisation.Pronautic is not responsible for how those organisations process personal data. Review their privacy information before providing personal data to them.
11. Security
We use reasonable organisational and technical measures to protect personal data against unauthorised access, alteration, loss or disclosure.No internet transmission or storage system can be guaranteed to be completely secure. Please avoid sending confidential, financial or sensitive information through ordinary contact forms.
12. Automated decision-making
We do not use personal data submitted through the website for automated decision-making or profiling that produces legal or similarly significant effects.13. Changes to this policyWe may update this Privacy Policy when our services, website technologies or legal obligations change.The latest version will be published on the website with its effective date.